Policies

Processing time:

Pin orders usually ship the next business day after your order is placed and payment clears.

Most apparel items are now made in the USA, printed individually as you order. This means printing, packaging, and fulfillment can take any where from 3-10 business days prior to shipping, especially is busy shopping seasons.

Returns are only offered for store credit and accepted within 14 days of delivery. Customer covers return shipping costs.

Exchanges are accepted within 14 days of delivery. Customer covers return shipping cost, The Bear Champ covers replacement shipping cost.

Orders cannot be rerouted, amended or changed in any way once the order is placed. Should there be a mistake, please contact us immediately to see if there is a way to change the order, but this is not guaranteed.

If your order contains a mistake, we can proceed with a return/exchange once the item is delivered.

Sorry, no refunds or exchanges will be given on reduced price or clearance items.

 

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Payment options:

Pay with Visa  Pay with Master Card  Pay with American Express  Pay with Discover  Pay with PayPal

Sloth Steady keeps your payment information secure. We never store or share your credit card information.

 

Conditions of exchange:

If the item is not returned in its original condition, the buyer will not receive an exchange, and will be responsible for any additional shipping.

 

Privacy policy:

We will only use your address and contact information to communicate with you about your order, to fulfill your order, and for legal reasons (like paying taxes).

Sloth Steady keeps your payment information secure. We never store or share your credit card information.